Building one-to-one relationships and addressing the individual needs of customers is key to any sales environment, especially where sales staff turnover is high and product knowledge is low. We have developed and managed thousands of interactive kiosk systems for clients in the retail, automotive, food services, and public space markets. These interactive kiosks have been used to accomplish many objectives, including:
- Providing product specifications, demonstrations, and comparisons
- Enrolling customers in loyalty programs
- Redeeming and delivering coupons
- Delivering valuable information to email accounts and mobile devices
- Product inventory data feeds with customer preferences to match in stock or overstocked products to the buyer's individual needs
- Presenting individual and group gaming environments to motivate, teach, and impact sales
- Providing sales presentation support
- Providing training to sales associates
- Creating interactive wayfinding experiences